This was a simple transaction that turned into a major hassle for me.
I don't know if a new bank will be any better, but it won't be any worse. Additionally, because they were unwilling to even stop and consider the transaction, I see no reason to allow them to make money off of the rather significant estate proceeds I will be receiving. My reasoning is that if ibc is unwilling to provide a simple customer service, then I see no reason to allow them to make money off of those treasury bonds. When I receive this money, I will be withdrawing it within 24 hours and depositing it with another banking institution. That was 3 days ago and I have yet to receive a phone call from anyone in the customer service department. The receptionist kindly took my information and was very sympathetic. I called the main customer service phone number for my area, okc, and was told there was no one available to take my call. Obviously this will cause a delay in my receiving the money into my account as well as my cost to mail an oversize envelope, and the general annoyance factor. This has resulted in my having to mail the bonds to the department of treasury for redemption. I was unable to find a bank in the metro area that would process treasury bonds as a courtesy for non-customers.
(if they had bothered to read their own published policy regarding processing treasury bonds, they would have known this is a common issue and the solution is for me to write my ssn on the back of the paper bond at the time of redemption.) The initiative was launched with the aim of supporting small businesses to grow their operations beyond traditional financial services. They refused to process them due to my ssn not being printed on the front of the bond. I presented these bonds to the cashier at my local branch, along with appropriate identification. These were bonds my father purchased through his payroll. Verification of diving systems Pressure Testing Subsea Testing Test Facilities Chemical analysis. outside Canada and the U.S., dial the international calling code, then 1-80. I guess providing good Customer Service is not valued by the IBC Motor Bank located at 3939 Montrose in Houston. In my previous banking positions, I was taught good customer service means opening 5 minutes early and closing 5 minutes late. The low-stress way to find your next job opportunity is on SimplyHired. Motor Bank seems to have a problem opening at the stated time of 8:00 AM. Please enter your ZIP code or return to. Box 579McAllen, TX 78501-0579(956) 686-0263FAX (956) 632-3565 Dear Sir, Application Letter Of ClaimI am writing from the Philippines and it is my wish to apply for the claim of the fixed deposit belonging to Mr. My mother recently passed away, resulting in my receiving 28 us treasury bonds, issued in my father's name (deceased) or mine. For all other countries outside Canada and the U.S., call 1-51 Opens your phone app. You can also contact the bank by calling the branch phone number Write a Review. I have been a customer with ibc for over two years.